These Terms govern all transactions with Damiante.com. By placing an order, you agree to comply with these terms.

Order & Payment

• A 50% advance payment is required to confirm production.

• Remaining 50% + shipping must be paid before dispatch.

• Accepted methods: UPI, bank transfer, or approved methods.

• Orders are processed only after receipt of advance payment.

Minimum Order Quantities (MOQ)

• Wholesale Orders: 50 pieces per candle/design.

• Gifting/Corporate Orders: Starting from 20 units (depending on customization & packaging).

Customization

We provide customization in:

Fragrance | Color | Packaging | Design | Color | Branding

Extra charges and processing time apply for customizations.

Client Responsibilities

• Verify all details (design, packaging, delivery timelines, payment terms) before confirmation.

• Respond promptly to payment requests and approval messages.

• Delays from the client’s side may affect delivery timelines.

 Cancellation & Refund

• Booking advance is non-refundable.

• Orders once confirmed cannot be canceled beyond 12 hours.

• Refunds are not applicable for any reason except Damiante’s failure to deliver.

Liability

• Damiante is not responsible for courier delays, transit damages, or force majeure events.

• Once dispatched, liability rests with the courier service.

Governing Law

All policies and terms are governed by the laws of India, under the jurisdiction of Ghaziabad, UP

Contact

Email: care@damiante.com
Address: Shop 1-5, Plot No. 4, Near DTDC, Opposite Amrapali Empire, Om Vihar Crossings Republik, Ghaziabad – 201001