Damiante specializes in premium handmade scented candles and soaps. Each order is processed with care, and our Shipping Policy ensures clarity on timelines, charges, and delivery methods.

Order Processing

• Orders are processed only after 50% advance payment is received.

• Standard processing time: 5–7 business days after order confirmation.

• Custom or bulk orders may require additional time (discussed during confirmation).

Dispatch & Delivery

• All orders are dispatched via trusted courier partners.

• Tracking details are provided to customers via email/WhatsApp.

• Pan-India Delivery: Available across all states.

• International Delivery: Available for bulk orders (shipping cost & timelines shared on request).

Shipping Charges

• Calculated based on weight, volume, delivery location, and courier rates.

• Final shipping cost is included in the invoice before dispatch.

• International customers must bear customs duties, taxes, or additional charges.

Packaging

• Standard Packaging (included): Bubble wrap & Cushioning | Sturdy box for transit safety

• Premium/Gifting Packaging (extra charges): Custom designs | Branding & labeling | Luxury wrapping & event-specific packaging

Delivery Timelines

• Domestic Orders: 3–10 business days after dispatch (depending on location).

• International Orders: 10–20 business days (custom clearance may delay).

• Damiante is not liable for courier delays due to strikes, weather, or force majeure.

Responsibility Post Dispatch

• We share proof (photos/videos) of products before dispatch.

• Responsibility for handling shifts to the courier service once the order is shipped.

• Damiante is not liable for damage or delays caused during transit.