The Premiumness and Comfort You Desire.

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FAQ

Frequently Asked Questions

At Damiante, we believe in transparency. Below are answers to the most common questions customers ask about our handmade scented candles, soaps, and gifting solutions.

General Questions

We specialize in premium handmade scented candles and soaps, with 100% customization available for fragrances, colors, packaging, and gifting needs.

Order Related Questions

You can place orders via:

Payments Related Questions

We accept:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Bank transfers

  • Other approved methods (shared at the time of order confirmation).

Shipping & Delivery Questions

  • Standard orders: 5–7 business days after confirmation.

  • Customized or bulk orders: Processing time may vary based on design complexity.

Customization

Yes! You can customize:

  • Fragrance (floral, fruity, woody, oriental, etc.)

  • Color (single or multi-shade options)

  • Packaging & Branding (gift boxes, corporate branding, wedding favors, etc.)

Gifting & Corporate Orders

Yes, we specialize in corporate orders and event gifting. We offer custom branding, premium packaging, and bulk pricing.

Returns, Cancellations & Refunds

No. Since our products are handmade and customized, we do not accept returns.

Product Safety & Use

Yes, if handled properly. Follow these safety guidelines:

  • Burn on a heat-resistant surface.

  • Keep away from children, pets, and flammable objects.

  • Never leave a candle unattended.

  • Do not burn the candle for more than 2 hours and 4 hours depends on candle size.

Eco-Friendly

Handmade

Cutomize

Premium

Natural Air

Long Burn

The Premiumness and Comfort You Desire. Where Artistry Meets Fragrance, Our Handmade Candles Are Crafted with Care to Illuminate Your Space and Soothe Your Soul.

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